Important Notice

Proportional Credit Removal Notice

Please be informed that with immediate effect, any withdrawal or transfer of funds will be subjected to a proportional removal of promotional credits from your trading account.

With this implementation, you will not experience removal of total promotional credits when making withdrawals.

For a better understanding, the promotional credit removal will be calculated as per the following formula:
Proportional Credit Removal: [Withdrawal/(Total Deposits – Total Proportional Credit Removal)] x Available Credit

System Maintenance for Upgrades

Please be advised that there will be a system maintenance downtime across our network for upgrades on the 4th December 2021 from 7:00 AM to 12:00 PM (GMT+2)

System upgrades and future enhancements for PrimusCENT

Dear Valued Clients,

As our sole goal is to provide the best client experience in terms of trade executions, we have now placed the new PrimusCENT Account Type registration on hold until system upgrades and enhancements of server reallocation have been completed.

We apologize for any inconvenience caused. Rest assured that we will notify you when the aforementioned account type becomes accessible again.

Thanksgiving Day Trading Hours

In view of the upcoming Thanksgiving Day in November, the trading hours of various instruments will be affected from 24th November 2021 to 26th November 2021.

For your convenience, please find the details of the changed trading hours for the holiday in the table as follows:

Please note that the trading hours mentioned above are indicative; changes can apply without prior notice. (All times are GMT+2).

Thanks for your prompt attention to these matters

If you need any further clarification, please do not hesitate to contact us.

Thanksgiving Day Trading Hours

In view of the upcoming Thanksgiving Day in November, the trading hours of various instruments will be affected from 24th November 2021 to 26th November 2021.

For your convenience, please find the details of the changed trading hours for the holiday in the table as follows:

Please note that the trading hours mentioned above are indicative; changes can apply without prior notice. (All times are GMT+2).

Thanks for your prompt attention to these matters

If you need any further clarification, please do not hesitate to contact us.

Removal of the Brazilian Real (BRL) as the Base Currency Notice

We would like to remind you that, following the removal:

1. Existing clients holding BRL currency will be unaffected, and trading will continue as usual.
2. No new or existing clients will be able to open and choose BRL as the base currency.

Thank you for your trust in and support to FXPrimus.

If you need any further clarification, please do not hesitate to contact us.

Futures Products Notice

Please kindly note that all futures products have been delisted from our trading platform.( USOIL, UKOIL , USNGAS )

Change of the Stop Out Level

Please know that our stop out level has been changed from 30% to 20% on all platforms and servers in order to enhance the trading experience.

Change to some market hours

Please be aware that on 31st October 2021, some instruments’ market hours will change to reflect Daylight Saving Time.

The trading sessions will be shifted an hour back and affected instruments are as such:

STOXX50
ES35
FR40
UK100
DE30

Since our FX is 24hr (with a small break in trading during rollover), it will remain unchanged.

Any US or Asian session will also remain unchanged and will be changed next week when they implement the time change.