Holiday Market Hours – July

Please take note of the below instruments’ trading schedules over local bank holidays

Wednesday, July 1st, 2020
.HK50-​ will be closed for trading


Friday, July 3rd, 2020
Energies, Metals, US indices (DJ, S&P500, ND), JP225​ close early at 20:00 Server Time


All US equities​ will be closed for trading Phishing Warning

It has come to our attention that there is a phishing website operating as — please be aware that this domain is in no way affiliated with FXPRIMUS. The website’s intent is likely to mislead page visitors and our own clients into divulging sensitive information including your login credentials or payment information.


We would recommend you update your password regularly, and if ever in doubt about any site you stumble upon that is not, please contact our team directly to verify its credibility. Remember, our team will never ask you for your login details directly.

Important — New Oil Instruments!

As Oil has entered negative values lately and is at risk of being disabled, we have come up with a solution for all Oil Traders! USOILsp100 and UKOILsp100 are now available to trade! Our new Oil Instruments will have $100 added to the running price to decrease the likelihood of the price going into negative values.

Important — oil contracts may be disabled

As oil prices continue to fall, we do run the risk of them entering a negative value as seen briefly last month. The MT4 platform is unable to display a negative price, therefore, please be aware that should any oil contract price fall below $5.50 we will liquidate/close the respective positions on that contract and disable trading on the same contract.

Important — increase to margin requirements

Please note that as a result of the heightened volatility in the market, we are increasing the required margin on all oil contracts from 1.4% to 3%, effective from Friday, April 24th at 8:00 pm server time.


This margin requirement applies to both new and existing positions in USOIL, USOIL.sp, UKOIL and UKOIL.sp.


Please ensure you have sufficient capital to avoid any stop-out from the margin increase or the expected volatility.

An Update on Coronavirus

Amid concerns of the spread of COVID-19, we are following developments closely and adhering to all recommendations issued by the relevant authorities to ensure the health and safety of our people.


We want to assure all clients and partners alike that we have a business continuity protocol in place, and you can expect business as usual. Each department is equipped and prepared to carry out their duties as before.


With the recent surge in market volatility, we’ve had unparalleled trading volume, client sign-ups and deposits, nevertheless maintaining the same level of service you would expect from us. We continue to take all necessary measures to keep running as smooth as possible.


As far as the financial effect, FXPRIMUS is in good health financially, and do hold client funds separate from our own in segregated accounts. Furthermore, as added measures of safety, we have indemnity insurance of €2.5 million, and withdrawals are overseen by a third-party vendor to keep the process fast and efficient. For more on how we keep your funds safe, click here.


For any questions or feedback, you can always contact our team via Live Chat or by email.



Risk Warning: Trading on margin products involves a high level of risk , which may result in the loss of all invested capital.